Convenient on-line
shopping
24hrs a day!

Questions?
We'd be pleased to help.
Call us Toll Free
1-866-247-4569




About Us
Products
What's New?
Product Uses
Newsletter
F. A. Q.
Classroom Discussion
Ordering
Shipping
Contact Us
U. S. Customers

Specials and Seasonal
Printable Order Form






Proud Members of The Canadian Toy Association


We ship using:
 
And also with:
glow necklaces, glow sticks, rope light, and wholesale glow-in-the-dark novelties at The GlowSpace





    By accessing any area of GlowSpace.com, (the "web site") the user acknowledges the following notice, and agrees to the terms and conditions, set out below. This notice also includes The GlowSpace

Disclaimer and Limit of Liability
    None of The GlowSpace or any of its directors, employees or other representatives will be liable for any damages arising out of or in connection with the use of the web site, or any web site that is linked to it. This limit of liability applies to all damages of any kind, including but not limited to direct, indirect or other damages, loss of or damage to property, loss of data, income or profit, and claims of third parties.

Product Pricing and Use
    The GlowSpace strives to provide up to date information concerning product descriptions, pictures, and pricing, however The GlowSpace makes no warranties or representations as to its accuracy. Mistakes may occur. When a mistake is noticed, it will be corrected as soon as possible. The GlowSpace assumes no liability or responsibility for any error or omission in the content of the web site. Where necessary, an order may be cancelled prior to shipping the product if the product is listed with incorrect information due to an error. If an order must be cancelled, and your credit card has been charged, a credit will be issued to your credit card account for the full amount charged. As of Feb 3rd, 2003 all prices are quoted in Canadian dollars and U.S. dollars and transactions may be conducted in either currency. Pricing and availability information is subject to change without notice. The GlowSpace reserves the right to limit quantities.

    Care should be taken while using products sold by The GlowSpace Some of our products have small parts and are not intended for children under the age of 5 years without adult supervision, as these small parts may represent a choking hazard. Chemical luminescent glow products are completely safe when used responsibly and with care, and can provide many hours of enjoyment. While the liquid contents of the chemical glow products are considered non-toxic, the plastic containers should not be purposely ruptured. The liquid contents of the chemical glow products may stain clothing, furniture, carpeting and other fabrics. Do not put ANY chemical light product in the mouth!

Copyrights and Trademarks
    The GlowSpace owns and operates the GlowSpace.com web site. The GlowSpaceTM, The GlowGangTM, Where Fun is a Snap!TM and related words, domain names and logos are trademarks and the property of The GlowSpace Other product and company names, trademarks and logos mentioned and/or depicted on the web site are the property of their respective owners. The material contained on the web site of GlowSpace.com including all pictures, text, graphics and site design are copyright The GlowSpace and all rights are RESERVED. No material from the web site may be reproduced or transmitted in any way without the express written permission of The GlowSpace

Users of this Website
    The user of this web site acknowledges that any content, or information, provided to the web site becomes the property of The GlowSpace, including all copyright. The user acknowledges and agrees that all or any portion of the content or information provided may be used by The GlowSpace without any compensation to the user. The user automatically warrants that the user has the full right and authority to submit such content or information, once the user has done so, and that none of said content or information is subject to any copyright or other right of a third party.

Refund and Return Policy
  • Returns/Refunds: Unfortunately, product returns are not accepted. All sales are final. However, we do strive to serve you in the best way possible. If you have any questions about any of our products, or you would like suggestions about amounts to order for a particular event, please contact us before placing your order. We are more than happy to assist you, our valuable customer!

  • Shortages: All orders are double checked before shipping to ensure that all ordered items are included. In the rare case that you receive an incomplete order, you must notify us within 2 days of receiving your shipment! Shortages will be re-shipped at our expense OR you will be given a credit on your account for the value of the missing items if the shortage is not due to mishandling/damage by the carrier (see below).

  • Damages: All shipments that are received in visibly damaged condition MUST be reported to the delivery carrier at the time of receipt. Also, damage claims must be reported to us within 2 days of receiving your shipment so that we can initiate a claim with the carrier. You must keep the boxes that your order was shipped in for inspection of damages. Please note that all shipments are carefully packaged, and damages due to shipping are very rare!

  • Defective Merchandise: Notification of defective merchandise must be made to us within 2 days of receipt of your shipment. We may require that the defective merchandise be returned to us for inspection, however DO NOT return any merchandise without getting approval from us first, as it will not be accepted. Shipping charges are not refundable, and all return shipping costs (when authorized) are the responsibility of the customer. All defective merchandise issues are handled on a case-by-case basis. We always have our customers best interests in mind and are very flexible, however, even though our products are quality novelty items they do not come with performance guarantees!
    •
    Fraudulent credit card activity
        All credit card information is encrypted using SSL (Secure Socket Layer) encryption technology. Netscape users will see an unbroken key on the toolbar when encryption security (SSL) is activated. Microsoft Internet Explorer users will see a closed padlock icon in the lower right hand corner. Credit card transactions for the GlowSpace.com are conducted through Clicnet and InternetSecure. InternetSecure, a leading provider of merchant credit card accounts, uses the latest technology to reduce fraud and you can feel confident placing your order knowing that your credit card information is completely secure. The GlowSpace does not store customer credit card information in any electronic form whatsoever. If, in the highly improbable event that your credit card information is compromised and used fraudulently, most credit card companies will not hold you liable for any charges, or will limit your liability to $50.00. Contact your own credit card company to find out their specific policy. For more information on InternetSecure or Clicnet, you can visit their respective websites at www.internetsecure.com or www.clic.net. At it's sole discretion, The GlowSpace may refund any credit card charge that it believes to be fraudulent, and is under no obligation to ship an order that it believes to be fraudulent.

    Privacy Policy
        At The GlowSpace, your privacy is important to us! In handling your personal information, The GlowSpace follows a policy of "informed consent". We will only use your personal information and email address for fulfilling your order and sending you order related information such as a confirmation of shipment or delivery tracking information. We do have a valuable electronic Newsletter that we would like to email you, but only on your request through your subscription at our Newsletter page. We never sell, trade or otherwise share any email addresses or personal information unless it is required to fulfill your order, or The GlowSpace is compelled to by law, and you will never receive any "spam" from The GlowSpace. In our sole discretion, we reserve the right to make exceptions to this privacy policy whenever we believe that illegal activity or some other reasonable basis exists for notifying or providing your personal information to the appropriate authorities. All of our online ordering is conducted through Clicnet and InternetSecure. Your personal information and email address will pass securely through their servers for processing your order. To view their own respective privacy policies, please visit their websites.



    GlowSpace.com
    6 Foster Stearns Rd.
    Trenton, Ontario
    Canada K8V5R5
    P.O. Box 253 
    Toll Free 1-866-247-4569
    voice: 613-394-1134 fax: 613-394-4957

    © 2007 GlowSpace.com All rights reserved.
    - Legal disclaimer -